- Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law), if an event takes place then generally there is no right to a refund or exchange, including where a ticket holder cannot attend due to a change in the ticket holder's circumstances.
- Tickets may be transferred to another person on a best-effort basis (e.g. badge and lanyard printing, and t-shirt sizes included with the original purchase)
- up to four (4) weeks prior to the conference date. Printed materials may be modified up to this deadline.
- up to seven (7) days prior to the conference date, or at the discretion of the conference organiser. Printed materials cannot be modified after this deadline.
To encourage attendees to self-isolate with COVID-19, ticket holders who are unwell in the seven (7) days prior to the event may receive a 50% refund of their purchase price.